Welcome to Cassel Care, LLC Transportation


​Cassel Care, LLC provides Non-Medical Transportation in Erie County. Transportation is evaluated on a per client basis.
(We currently do not offer wheelchair accessible modified vehicles.)

Rules for Riding
  • All passengers must wear a seat belt.
  • No eating or drinking while being transported. 
  • Clients may use phones or music devices as long as they have on headphones, earbuds etc. 
  • No animals or support staff will be transported without prior authorization.
  • Tobacco, alcohol, drugs & unlawful weapons are prohibited on all Cassel Care, LLC property.
  • Treat all passengers and staff with respect and kindness. ​
  • Please cancel transport services if client is sick. 
  • Riders need to be ready for transport 15 minutes before and after scheduled ride time. Riders will have up to 5 minutes to enter the transport vehicle upon arrival. Transport staff will make an attempt to call prior to leaving.  
  • Three or more non-scheduled cancellations or no shows in a 30 day period will result in an internal review and may result in suspension or cancellation of transport services.  
  • All cancellations must be at least 2 hours in advance.
  • Advanced reservations are required for transportation.
  • Cassel Care, LLC will make every attempt to contact a rider about cancelled rides due to inclement weather. Also, please check our Cassel Care, LLC Facebook page for updates www.facebook.com/casselcare/. In the case of a Level 2 or 3 snow emergency all rides will be cancelled.

Transportation Services are not available on the following holidays.
  • Memorial Day 
  • 4th of July
  • Labor Day
  • Thanksgiving & Black Friday
  • Christmas Eve & Christmas Day
  • New Years Eve & New Years Day

Please call 419-901-0688 for all Cassel Care, LLC Transportation needs, please leave a voicemail if no answer.